Policy Brief

The user’s sevice complaints is informations that can be used as an important consideration to

The  health insurance participants. community must understand the scope of their rights. The amount of knowledge

Kulon Progo Regency is one example of local government that provides health insurance for people

Responsiveness is one of the indicators used to measure the performance of public services. Rapid

The realization of decentralization in health services with a health insurance program that ensures all

Inpatient space capacity within the framework of Health Insurance is a fundamental problem that emerged

Health insurance services are not uncommon to get complaints from the community related to quality

In public policy, the government has a responsibility to be able to create prosperity for

Numbers of public complaints in health services are often found easily in everyday life. Limited