Social Media Threat and Organizational Justice: Impacts on Public Service Motivation and Behavior in Public Service
Author Muhammad Royhan, Ely Susanto, Rahmat Hidayat Abstract Public service motivation is an important concept in public sector human resource management, yet scholarly understanding of its antecedents remains underdeveloped in the literature. This study examines how negative public opinion on social media influences public service motivation and employee behavior within Indonesia’s customs administration. Employing an […]