Optimization of Outpatient Drug Services in Health Insurance Program

The realization of decentralization in health services with a health insurance program that ensures all Kulon Progo residents is a good social policy step. However, in the level of the provision of drug services which is a vital aspect of health services, there are still some aspects that need to be improved. Surveys show that patient satisfaction of outpatient users of Health Insurance program is related to aspect of drug availability, professionalism of drug service officer and professional of service registration officer.